Frequently Asked Questions

Find answers to common questions about our services

Common Questions

Everything you need to know about our home health care services

What services do HHC provide?

  • Homemakers / Companion
  • Certified Home Health Aides / CAN
  • Shopping Assistance
  • 24 hours live in care
  • RN's
  • LPN's

What can I expect these services to do for me?

  • Skilled Nursing
  • Provide Personal care and light housekeeping
  • Shopping
  • Meal Preparation
  • Laundry
  • Companionship
  • Schedule Doctor's Appointment

What is home care?

Home care is a simple phrase that encompasses a wide range of health and social services. These services are delivered at home to recovering, disabled, chronically or terminally ill persons in need of medical, nursing, social or therapeutic treatment and or assistance with the essential activities of daily living.

Why do I need home care?

Home care is appropriate whenever a person prefers to stay at home but needs ongoing care that cannot easily or effectively be provided solely by family and friends. More and more older people, electing to live independent non-institutionalized lives, are receiving home care services as their physical capabilities diminish.

Younger adults who are disabled or recuperating from acute illness are choosing home care whenever possible. Chronically ill infants and children are receiving sophisticated medical treatment in their loving and secure home environments.

How do I voice out complaints?

We welcome complaints from our patients / clients 24 hours a day, seven days a week. Call the on-call phone number at 513-771-0715 or 513-668-0400. Your needs will be addressed immediately. If for any reason you are not satisfied with the on-call person solution, you can call to speak to the CEO Monday to Friday 9am to 5pm at 513-771-0715.

If you are not satisfied with the resolution, you can call the State of Ohio complaint hotline. The State of Ohio operates a toll-free complaint Hotline, 1-800-342-0553. Complaints made to this number can be made anonymously.

What are my rights as a patient?

Federal law requires that all individuals receiving home care services be informed of their rights as a patient. The National Association for Home Care (NAHC) has developed a model patient bill of rights based on patient rights currently enforced by law.

These rights include being fully informed of all rights and responsibilities, receiving appropriate and professional care, confidentiality of information, and more. For a complete list, please visit our Patient Rights page.

What career opportunities are available at Help Health Care?

We are currently hiring for the following positions:

  • Registered Nurses (RN)
  • Licensed Practical Nurses (LPN)
  • State Tested Nursing Assistants (STNA)
  • Certified Nursing Assistants (CNA)
  • Home Health Aides (HHA)

For more information, please visit our Careers page.

What training opportunities do you offer?

We offer professional training in these areas of healthcare:

    American Red Cross Instructors!

    • First Aid/CPR/AED
    • Pediatric
    • Child & Adult

    Home Health Aide (HHA)

Our training is provided by American Red Cross Instructors. Call for more information and class schedule.

Still Have Questions?

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OFFICE: 513-771-0715

CELL: 513-668-0400

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blossomhealth@aol.com

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